The analysis and management of information and communication technology (ICT) outsourcing programs service aims to assist our clients in the identification, selection and transition of ICT services to third-party providers. The team members have solid expertise in program management and in industry best practices governing ICT design and transition.
The service helps clients to:
Identify services and processes that could benefit from third-party management
Optimize the services and processes identified
Identify, qualify and select outsourcing partners
Define required service levels